Multi-Factor Authentication (MFA)

Introduction

Multi-factor authentication helps secure access to Astrato tenants.
With Multi-Factor Authentication, all users using the user\password method will be required to authenticate using their mobile device.
Activating multi-factor authentication will enhance security in Astrato and help prevent undesired access to it.

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• Introduction

• Prerequisites

• Setting up Multi-Factor Authentication

  • Activating Multi-Factor Authentication

  • User- Setting up Multi-Factor Authentication

• Login to Astrato when 2FA is enabled

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Prerequisites

Install the Google Authenticator App

• Download the Google Authenticator App:

  • For iOS (Apple) Users: Go to the App Store, search for “Google Authenticator,” and download the app.

  • For Android Users: Go to the Google Play Store, search for “Google Authenticator,” and download the app.

Setting up Multi-Factor Authentication

• Activating Multi-Factor Authentication

  • Click Administration at the bottom of the left side panel in the Lobby.

  • Click on System Settings From the menu.

  • Enable the Forcet two-factor authentication switch.
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• User- Setting up Multi-Factor Authentication

  • Click on the user image\initials at the top right corner of the screen.

  • Click on the Security 2FA option.
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  • Open your Google Authenticator app.

  • Click on Generate QR Code in the modal.
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  • Scan the QR code with your Google Authenticator app.

  • Enter the six-digit Code from your mobile app in the input box on the right side.

  • Click Verify and enable.

    

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  • Click Close.
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Login to Astrato when 2FA is enabled

• Enter the user and password in the login screen and click continue.
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• Open the Google Autenticator App.

• Type the six-digit code in the input box and click Verify.
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